Terms & Conditions
Welcome to Mind Garden. These Terms and Conditions (“Terms”) govern your use of our website, services, and resources. By booking a consultation, participating in therapy, or accessing our online or offline services, you agree to abide by these Terms.
Our goal is to provide a safe, ethical, and professional space for psychological support. These Terms are designed to protect both clients and practitioners, while maintaining the integrity of the therapeutic relationship.
1.Scope of Services
1.1 We provide psychological services, including:
- Individual therapy (online and offline)
- Group sessions and workshops
- Psychological assessments (e.g., IQ, ADHD, personality testing)
- Consultations and mental health resources
1.2 Our services are not a substitute for emergency or crisis intervention. If you are in immediate danger or experiencing a mental health crisis, please contact local emergency services or a crisis helpline.
1.3 Services may evolve over time. Any new offerings will also fall under these Terms.
2.Eligibility
2.1 By using our services, you confirm that you are:
- At least 18 years old, or
- A minor with parental/guardian consent.
2.2 Clients must provide accurate personal and medical information to enable safe and effective therapy.
3.Appointments, Fees, and Payments
3.1 All sessions are by appointment only. Appointments may be booked via our website, email, or phone.
3.2 Fees for therapy and assessments are communicated in advance and are subject to change.
3.3 Payments must be completed as per the instructions provided.
3.4 Rescheduling of Sessions:
- Clients who are unable to attend a scheduled session may request to reschedule, subject to therapist availability.
- Advance notice is encouraged so the appointment slot can be adjusted responsibly.
- Frequent rescheduling may affect therapeutic continuity and progress.
4.Psychological Assessments
4.1 Assessments are conducted only by qualified professionals.
4.2 Assessment reports are valid for one (1) year from the date of issue unless otherwise stated.
4.3 Reports are confidential and released only to the client (or legal guardian, where applicable), unless written consent is given to share with third parties.
5.Confidentiality and Privacy
5.1 All client information is strictly confidential in accordance with professional ethics and our Privacy Policy.
5.2 Information may be disclosed only in the following cases:
- With client’s written consent
- When required by law
- When there is risk of harm to the client or others
5.3 We take reasonable measures to protect digital and physical records. However, clients using online services are responsible for ensuring a private and secure environment during sessions.
6.Online Services
6.1 We provide therapy sessions online via secure platforms.
6.2 While we take precautions, we cannot guarantee uninterrupted, error-free, or risk-free online services due to technical factors beyond our control.
6.3 Clients are responsible for ensuring a stable internet connection and confidentiality of their environment.
7.Professional Boundaries
7.1 The therapeutic relationship is professional in nature and must remain free of dual relationships (e.g., financial, social, or personal relationships outside therapy).
7.2 Therapists reserve the right to decline or discontinue services if ethical or professional boundaries are at risk.
8.Intellectual Property
8.1 All therapy materials, resources, and content provided by Mind Garden (including digital or printed) remain our intellectual property.
8.2 Clients may not reproduce, distribute, or use these materials for commercial purposes without written permission.
9.Accuracy of Information
9.1 While we strive to provide accurate and updated information on our website and resources, we do not guarantee that all content is free of errors or omissions.
9.2 Materials provided online are for general educational purposes and should not replace professional, individualized care.
10.Limitation of Liability
10.1 Therapy is a process of support and growth, but outcomes may vary. We cannot guarantee specific results.
10.2 Mind Garden, its therapists, or affiliates will not be liable for:
- Indirect or unforeseen damages
- Loss of data, opportunities, or profits
- Technical disruptions in online services
- Any physical injury, accident, or damage that may occur before, during, or after sessions (whether online or offline), including travel to or from the therapy premises
- any act/ deed for physical or financial damage in respect of
- the advices given in the course of treatment.
10.3 Our maximum liability, where applicable by law, will be limited to the fees paid for the service in question.
11.Collaboration and Referrals
11.1 We may collaborate with other professionals if it supports client well-being, provided client consent is obtained.
11.2 If a client’s needs fall outside our scope of expertise, we may recommend referral to another service provider.
11.3 At present, Mind Garden has no branches or franchises. Any collaboration is strictly professional and case-based.
12.Prohibited Uses
Clients may not:
- Use our website or services for unlawful purposes
- Misrepresent identity or provide false information
- Share therapy materials without consent
- Harass, defame, or disrupt services in any manner
13.Termination of Services
13.1 Clients may discontinue therapy at any time, with prior notice.
13.2 We reserve the right to suspend or terminate services if:
- A client violates these Terms
- Fees remain unpaid
- Ethical/professional concerns arise
13.3 Obligations such as payment for past services will survive termination.
14.Medication Disclaimer
We provide psychological services only. We do not prescribe, recommend, or provide any kind of medication. If medication is required, clients are advised to consult a qualified medical doctor or psychiatrist. Our services are limited to therapy, assessments, and psychological support.
15.Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
16.Updates to Terms
We may revise these Terms from time to time. Updates will be posted on this page, and continued use of our services implies acceptance of the revised Terms.
17.Contact Information
For questions or concerns regarding these Terms, please contact:
Mind Garden